Services

Custom AI Agents

Build an assistant for a defined business task, with bounded access and a clear route to human review.

What you receive

  • A task-specific knowledge and tool design
  • Evaluation against representative questions and failure cases
  • Escalation rules, monitoring and a maintenance plan

What we need to get started

  • A task with clear boundaries
  • Approved documents or systems the agent may use
  • A human owner for exceptions, access and content updates

A practical example

An enquiry assistant answers from approved service information and directs uncertain questions to your team.

Illustrative workflow; this is not a reported client result.

Scope and limitations

AI can produce incorrect answers. High-impact decisions and external actions need appropriate review and access controls.

Common questions

Can an agent act without approval?

Only actions specifically agreed within its scope. Higher-risk actions should have approval gates.

Who keeps it up to date?

Ownership and ongoing support are agreed during scoping; a handover is part of delivery.

Find your first practical AI opportunity.

Start with six questions about your workflow. We aim to respond with a readiness action plan within 48 hours.

Request a free AI audit →

No commitment. Scope and pricing are agreed before implementation.

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